Dispatching to vendors

In 30 seconds

Send work orders to your saved vendors

When a request needs a professional, you can dispatch it to one of your saved vendors with just a few clicks.

Creating a work order

  1. Click "Dispatch" on the request detail panel (or press d)
  2. Pick a vendor from your list, or search for a new one
  3. Review the work order details (they're pre-filled from the request)
  4. Add any special instructions if needed
  5. Set a not-to-exceed amount if you want
  6. Send it

What's included in the work order

The work order is automatically filled in with:

  • Description of the issue
  • Property address
  • Tenant name and contact info
  • Access notes (gate codes, etc.) if you have them on file
  • Your contact information

You can edit any of this before sending.

After you dispatch

Once sent, the request moves to the "Dispatched" tab in your inbox. It stays there until you mark it as handled, so you can track what's still in progress.

If you need to check on a dispatched request or send a follow-up, you can find it there.

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