Built by a Landlord Who Got Tired of Maintenance Chaos
OpsPilot was born from frustration. After years of managing rental properties while juggling a tech career, I knew there had to be a better way to handle the endless stream of maintenance emails.
The Problem I Lived
As a landlord, I'd come home from work to find my inbox flooded with maintenance requests. Some were emergencies hiding behind vague subject lines. Others were tenants asking about the wifi password for the hundredth time.
I'd spend my evenings reading emails, trying to figure out what was actually urgent, drafting responses, and googling "average cost to fix garbage disposal." Meanwhile, real emergencies sometimes waited hours because they were buried in the noise.
I kept thinking: I build AI for a living. Why am I doing this manually?
Background
Landlord
Managing rental properties and feeling the maintenance pain firsthand
Founder, Friday Harbor
Built an AI company now used by many of America's top mortgage lenders
fridayharbor.aiFormer Zillow
Saw firsthand how technology can transform real estate operations at scale
Why I Built OpsPilot
After building AI systems for mortgage lenders that process millions of documents, I realized the same technology could solve my maintenance nightmare. And probably yours too.