AI-Powered Maintenance Triage

Maintenance Triage on Autopilot.

Forward tenant emails to us. We analyze them instantly, draft responses, and estimate costs. No integrations required.

5-minute setup Works with any email 7-day free trial
Incoming Maintenance Request
URGENT - Water pouring from ceiling!!

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👆 Live demo — click the dots to see different scenarios

5-minute setup

Connect email and you're done

30-second triage

vs 10+ minutes manually

Enterprise-grade security

Your data stays yours

How It Works

From email to action in under a minute. No training, no complex setup.

1

Email Arrives

0 sec

Tenant sends you a maintenance request

  • Connect Gmail or Outlook directly
  • Or set up simple email forwarding
  • Works with any email provider
  • Your tenants don't notice any change
2

AI Does the Work

~30 sec

Severity scored, cost estimated, response drafted

  • Severity scoring (1-5) with reasoning
  • Category detection (plumbing, HVAC, etc.)
  • Cost estimate range
  • Draft response ready to send
  • Tenant info extracted automatically
3

You Click Send

~30 sec

Review, tweak if needed, done

  • Quick review of the triage packet
  • Edit the draft if you want
  • One-click send to tenant
  • Generate work order for vendor

Total time: under 1 minute

vs. 10-15 minutes doing it manually

Simple Workflow

Zero Touch. Zero Training.

Your team already knows how to use it. Just forward an email.

Step 1

Forward Email

Send any tenant request to triage@yourapp.com. No login required.

Step 2

AI Analysis

We extract details, determine severity, and draft responses for vendors & tenants instantly.

Step 3

You Approve

Review the "Triage Packet", send the emails with one click, and you're done.

Everything a PM needs to make a decision.

Stop guessing if a leak is an emergency. Stop writing the same "I'm on it" emails.

Severity Scoring

Auto-priority tagging

Know immediately if it's a "send someone now" or "wait until Monday". We tag every request on a 1-5 scale.

Level 5: EmergencyLevel 4: UrgentLevel 1: Cosmetic

Auto Follow-up

We track how long every issue has been open and remind you when jobs sit too long at the vendor. Nothing falls through the cracks.

At vendor for 3 days
"Unit 201 leak is still open — check in with your plumber?"

Draft Generation

Perfect, professional drafts for the vendor and the tenant.

AI Estimate

Cost Prediction

$150$300

What OpsPilot does not do

Dispatch vendors without you
Replace your PMS
Train AI on your data
Lock you into contracts

See How Much Time You'll Save

Property managers spend 5-15 minutes per maintenance request reading, assessing, and responding. OpsPilot compresses that to 30 seconds of review.

Use the calculator to see your potential savings. Most property managers save 8+ hours per month. That's a full workday back, every month.

Calculate Your ROI
50
10200
15 min
5 min30 min
$50/hr
$30/hr$150/hr

Your Monthly Savings

12.1
hours saved
$604
value saved
1133%
ROI
OpsPilot cost$49/month
Your net savings$555/month
Launch Pricing — Save 38%

Everything you need. One simple price.

No tiers to navigate. No features locked away. Just powerful AI triage for your maintenance requests.

Full Access

Professional

For property managers who value their time

$79$49/month

Billed monthly. Cancel anytime.

  • Unlimited maintenance triages
  • AI severity scoring (1-5 scale)
  • Smart draft responses
  • Cost estimates with reasoning
  • Automatic FAQ replies
  • Follow-up reminders
  • Tenant satisfaction tracking
  • Shareable work orders
  • Vendor management
  • 7-day free trial

7-day free trial. Full access during trial.

Maintenance triage often costs over $1,000/month in staff time.
OpsPilot automates that triage for $49/month.

Quick answers

What does OpsPilot do?
OpsPilot reads maintenance emails, assigns severity and category, estimates costs, and drafts replies and work orders—so you can review and act in about 30 seconds.
Do tenants need to change how they submit requests?
No. Tenants keep emailing your normal address. OpsPilot works via Gmail/Outlook integration or forwarding rules behind the scenes.
Can OpsPilot automatically reply to common questions?
Yes. You can set up FAQs (like WiFi password, trash day, parking rules) and OpsPilot can auto-reply and mark those as resolved.
What happens for urgent requests?
High-severity issues are highlighted immediately so you can respond quickly and dispatch vendors without missing emergencies.

Ready to Stop Drowning in Maintenance Emails?

Join property managers who've reclaimed their evenings. Start your 7-day free trial.