New: Zero-Touch Maintenance Triage

Maintenance Triage on Autopilot.

Forward tenant emails to us. We analyze them instantly, draft responses to vendors & tenants, and estimate costs.No integrations required.

  • No integrations needed
  • Works with any email
  • Instant setup
  • Free tier available
Incoming Request
Emergency
Subject: Water pouring through ceiling light fixture!!
"Hi, I'm in unit 402. There is water literally pouring out of the recessed light in the kitchen right now. It's dripping fast and I'm scared to touch the switch. I put a bucket under it but it's filling up every 10 mins. Please help!!"
Recommended Action
Dispatch emergency plumber & electrician. Fire hazard.
Est. Cost
$450 - $800
Follow-up
2 Hours
Drafts Ready
Incoming Request
Low
Subject: Light bulb out in hallway
"The bulb in the entryway flickered and died. It's kinda dark when I come in. Can you send maintenance to swap it out?"
Auto-Resolved
Auto-replied: Tenant responsibility (Lease Sec 4.2). Sent 'How-to' video.
Est. Cost
$0
Follow-up
None
Status
Incoming Request
Emergency
Subject: No heat - 40 degrees inside
"It is absolutely freezing in here. The heater has been making a loud clanking noise for days and now it just stopped. My baby is shivering. If this isn't fixed tonight I am calling the city inspector and going to a hotel on your dime."
Recommended Action
Dispatch HVAC ASAP. Risk of habitability violation.
Est. Cost
$250 - $600
Follow-up
2 Hours
Drafts Ready

Trusted by Property Managers Managing 10,000+ Units

MetroProp
UrbanLiving
KeyStone
FixItFast
Simple Workflow

Zero Touch. Zero Training.

Your team already knows how to use it. Just forward an email.

Step 1

Forward Email

Send any tenant request to triage@yourapp.com. No login required.

Step 2

AI Analysis

We extract details, determine severity, and draft responses for vendors & tenants instantly.

Step 3

You Approve

Review the "Triage Packet", send the emails with one click, and you're done.

Everything a PM needs to make a decision.

Stop guessing if a leak is an emergency. Stop writing the same "I'm on it" emails.

Severity Scoring

Auto-priority tagging

Know immediately if it's a "send someone now" or "wait until Monday". We tag every request on a 1-5 scale.

Level 5: EmergencyLevel 4: UrgentLevel 1: Cosmetic

Auto Follow-up

We remind you if the vendor hasn't confirmed or if the job is taking too long. Never lose track of a ticket again.

Waiting for vendor response
"Did you receive the work order for Unit 201?"

Draft Generation

Perfect, professional drafts for the vendor and the tenant.

AI Estimate

Cost Prediction

$150$300

Simple, transparent pricing.

Start for free, scale as you grow.

Starter

For independent landlords.

$19/month
  • 50 triages / month
  • Smart Drafts
  • Basic severity scoring
  • Email support
Most Popular

Pro

For growing portfolios.

$49/month
  • Unlimited triages
  • Auto-Follow Up Automation
  • Team Inbox
  • Priority Processing

Enterprise

For large organizations.

Custom
  • Everything in Pro
  • Custom Integrations (Yardi, AppFolio)
  • Dedicated Account Manager
  • SLA Support